Privacy Policy.
EdCipher Math (“we,” “our,” or “us”), a product of JDOM LLC, is committed to protecting the privacy of every person who visits or uses edciphermath.com (the “Platform”). This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have.
By accessing or using our Platform, you agree to the practices described in this policy. If you do not agree with this policy, please do not use our Platform.
1Who We Are
EdCipher Math is an adaptive math learning platform designed to help students prepare for college placement assessments. The Platform is operated by JDOM LLC, a Texas-based limited liability company. We serve two primary audiences:
- Institutions: Schools, community colleges, and testing centers that license our platform for use with their students.
- Individual Users: Students and learners who access the platform directly through a personal subscription.
For privacy-related questions, contact us at: juan@edciphermath.com
2Information We Collect
We collect only the information necessary to operate and improve our services.
- Account registration information: name, email address, username, and password.
- Institutional information: school or organization name, district, and point-of-contact details (for institutional accounts).
- Payment information: processed securely through a third-party payment processor; we do not store your credit card number.
- Communications: messages you send us through contact forms or email.
- Usage data: pages visited, features used, time spent, and actions taken on the Platform.
- Performance data: quiz scores, question responses, accuracy rates, and learning progress.
- Device information: browser type, operating system, IP address, and device identifiers.
- Cookies and similar technologies: used to maintain sessions, remember preferences, and analyze usage. See Section 8 for more.
When we contract with a school or institution, the institution may provide us with student roster data such as names, grade levels, or student ID numbers for account setup. In this context, the institution acts as the data controller, and we act as a service provider.
3How We Use Your Information
- To create and manage your account and deliver the services you requested.
- To personalize your learning experience through our adaptive engine.
- To track and display your academic progress and assessment results.
- To communicate with you about your account, updates, and support.
- To improve our Platform, fix bugs, and develop new features.
- To process payments and manage billing.
- To comply with legal obligations and enforce our Terms of Service.
We do not use student data for targeted advertising, and we do not sell student data to third parties under any circumstances.
4Legal Basis & Compliance
EdCipher Math operates in compliance with applicable federal and Texas state privacy laws, including:
If we receive student education records from a school, we operate as a “school official” under FERPA, using that information solely for educational purposes as authorized by the institution.
Our Platform is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If we discover we have inadvertently collected data from a child under 13 without proper consent, we will delete it promptly.
As a Texas-based business, we comply fully with the TDPSA (effective July 1, 2024). We collect only data that is adequate, relevant, and reasonably necessary for our stated purposes. We honor universal opt-out signals as required by Texas law and treat all data from users under 13 as sensitive data requiring heightened protection.
When contracting with K-12 institutions in Texas, we comply with the Texas Student Privacy Act — including prohibitions on targeted advertising using student data, selling student data, and building non-educational profiles of students. We maintain written data security practices and support parental rights to review and request deletion of student data.
5How We Share Your Information
We do not sell your personal information. We may share information only in the following limited circumstances:
- Service Providers: Trusted third-party vendors who help us operate the Platform (e.g., hosting, payment processing, analytics). These vendors are contractually bound to protect your data.
- Institutional Partners: If you access the Platform through a school or institution, we may share your performance data with authorized staff at that institution.
- Legal Requirements: If required by law, court order, or government authority, we may disclose information as necessary.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your information becomes subject to a different privacy policy.
- With Your Consent: We may share information for any other purpose with your explicit consent.
6Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this policy or as required by law.
- Active accounts: Data is retained for the duration of your subscription or institutional agreement.
- Inactive accounts: Data is deleted or anonymized after 12 months of inactivity, unless a longer retention period is required by law or requested by an institution.
- Student data provided by institutions: Returned or deleted upon termination of the institutional agreement, in accordance with the terms of that agreement.
7Your Privacy Rights
Depending on your location and applicable law, you may have the following rights:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we correct inaccurate or incomplete data.
- Deletion: Request deletion of your personal information, subject to legal obligations.
- Opt-Out: Opt out of any data processing not strictly necessary for the service.
- Data Portability: Request your data in a portable format.
- Parental Rights: Parents of minor students may review, correct, or request deletion of their child’s data by contacting us at juan@edciphermath.com.
To exercise any of these rights, contact us at juan@edciphermath.com. We will respond within 45 days as required by Texas law.
8Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Keep you logged in during a session.
- Remember your preferences and settings.
- Analyze how users interact with the Platform to improve the experience.
You may disable cookies through your browser settings, but doing so may affect some functionality of the Platform. We do not use cookies for targeted advertising.
9Data Security
We implement and maintain reasonable administrative, technical, and physical security measures to protect your personal information. These measures include:
- Encrypted data transmission (HTTPS/TLS).
- Secure password storage using industry-standard hashing.
- Access controls limiting who within our organization can view personal data.
- Regular security reviews and updates.
No system is 100% secure. In the event of a data breach that affects your rights, we will notify affected users and institutions as required by applicable law.
10Third-Party Links & Services
Our Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any external sites you visit.
11Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. When we make material changes, we will:
- Update the “Last Updated” date at the top of this policy.
- Notify registered users via email or an in-platform notice.
Your continued use of the Platform after any changes constitutes your acceptance of the updated policy.
12Contact Us
If you have questions, concerns, or requests related to this Privacy Policy, please contact us:
Email: juan@edciphermath.com
Website: https://edciphermath.com
For complaints related to student data privacy in Texas, you may also contact the Texas Attorney General’s Consumer Protection Division at texasattorneygeneral.gov.